Frequently Asked Questions
Everything you need to know about your NVGTN order.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping varies by location but generally takes 10-21 business days depending on customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain sale items may be final sale.
How do I care for my NVGTN activewear?
To maintain the longevity of your gear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you restock sold-out items?
We frequently restock our core collections. We recommend signing up for back-in-stock notifications on the specific product page to be alerted immediately when your size returns.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay or Klarna.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.